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Draft Windows 7 webpage - Windows7-tag (The University of Manchester)

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Draft Windows 7 webpage

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Contents

Background

Windows 7 is the latest version of a series of operating systems produced by Microsoft for use on personal computers, laptops and netbooks.

The University is currently evaluating the future deployment of Windows 7. This will be a major refresh of a large part of our IT estate and it is anticipated significant preparation is needed to ensure successful deployment. Critical business software will need to be tested for Windows 7 compatibility. The scope and timescale for this deployment are currently being assessed.

Current situation regarding use and support of Windows 7

Before the aforementioned refresh and deployment takes place, it is important to note that the only fully supported version of Windows at the University continues to be XP.

You should not use Windows 7 on your University-owned desktop or laptop computer if you require support accessing and using University systems such as email, or if you require access to the University\’s Business Applications (BAS) below as no support for them is available on Windows 7:

  • Campus Solutions
  • Oracle Financials
  • Discoverer Reporting
  • Resourcelink
  • Livelink
  • RMS - Research Management System
  • Syllabus Plus
  • Raisers Edge

It is however recognised that some staff and students will have Windows 7 on personal computers which they may want to connect to the University\’s network (e.g. via wireless) or which they may want to use to connect to University systems from home. A short investigation has established that it is safe for those computers to be connected to the network subject to the following requirements:

  • The Operating System must be fully patched
  • One of the two University-supported antivirus software packages must be installed, up to date and running. See http://www.its.manchester.ac.uk/secure-it/antivirus/ for information on obtaining, installing and configuring antivirus software.
  • The Windows firewall must be turned on.

Windows 7 help and resources

If you use Windows 7 on personal computers to access University resources, you will find useful the following guidance on:

<Internal link to Remote VPN access below>

<Internal link to Access to email and calendar services below>

<Internal link to Access to p drives and shared areas below>


Remote access via Virtual Private Network (VPN)

Guidance for Windows 7 32 bits users

The supported, Cisco VPN client software available on the ITSD website on (http://www.itservices.manchester.ac.uk/vpn/install/win/) can be used on 32-bit versions of Windows 7 only, provided that the following profile <link to W7 cisco profile> is used instead of the one provided on the link mentioned before .

Guidance for Windows 7 64 bits users

The Cisco client does not work on 64-bit versions of Windows 7. You can, however, use the free, open-source Shrew Soft VPN client available on http://www.shrew.net/. Note that you will also need to download the following profile <link to shrew soft profile> to be imported into the Shrew VPN client. Instructions on how to install and configure this software can be found on <link to shrew soft VPN client> . Please note that currently the University does not provide support for the Shrew Soft VPN client.

32 or 64 bits?

If you do not know if you have a 32bit or 64bit Windows 7 system, you can find the system type by navigating to Start menu / control panel / system and security / system.

Access to staff email and calendar services

Access via a web browser

The web frontends available for the staff email and calendar services work fine using Internet Explorer 8, the version of this web browser included within Windows 7, and other Internet browsers such as Firefox. The URLs for those systems are as follow:

Access via the Microsoft Outlook 2003 or 2007 clients

Instructions to automatically configure your Outlook client to use your University staff email and calendar are available on the ITSD website (http://www.itservices.manchester.ac.uk/staffemail/using/home/).

The Oracle Connector For Outlook (OCFO) wizard referenced on the above link, however, does not always successfuly work on Windows 7.

If that is the case, and you still want to configure your Outlook 2003 or 2007 client on a Windows 7 machine, you can do so manually by using the following configuration settings:

Email

  1. IMAP encrypted connection (i.e. secure)
    1. Server address: email.manchester.ac.uk
    2. Port: 143 (using TLS) or 993 (using SSL)
    3. NOTE: port 993 is the only IMAP port available on the University wireless network
  2. SMTP authenticated and encrypted
    1. Server address: outgoing.manchester.ac.uk
    2. Port: 587 (use TLS for encryption)

Calendar

  1. Server address: calendar.manchester.ac.uk
  2. Port: 5730 (encrypted)

Access to shared areas and p drives

To access shared areas and p drives from a windows 7 machine, a one-off Local Security Policy configuration change is required. Then, the steps required to map those network resources depend on whether access is to be gained from a wired connection on campus, or from outside campus or over a wireless connection. Guidance follows:

Local Security Policy configuration

To enable access to shared areas and p drives, a modification to Windows 7\’s Local Security policy is required. To make this change:

  1. navigate to Start menu / control panel / system and security / administrative tools / local security policy / local policies / security options
  2. Double click on Network Security: LAN Manager authentication level
  3. Change to Send LM & NTLM – use NTLMv2 session security if negotiated
  4. Restart the PC

Connect to a shared area/Pdrive using VPN outside campus or via a wireless connection:

  1. Important: Make sure you have a VPN connection to the University network (see above for information).
  2. Navigate to start menu / computer.
  3. On the menu bar select Map network drive.
  4. Select a drive letter from the drop down menu.
    1. For your p drive, select the letter P from the drop-down menu.
    2. For shared areas it is suggested that the chosen letter is towards the end of the alphabet.
  5. In the folder input box, enter the server name that you wish to connect to.
    1. For your p drive, enter your p drive server address. To determine what your P-drive server address is, log in to the IT account manager with your username and password ([www.itservices.manchester.ac.uk/itaccountmanager http://www.itservices.manchester.ac.uk/itaccountmanager]). Click on the summary tab, and your p drive location will be displayed.
    2. For a shared area, enter the server name and path as appropriate. For example, if you wish to connect to a location at \\uk-ac-man-ss3\Vol6\Test, you will need to enter \\ss3.ds.man.ac.uk\Vol6\Test
  6. As VPN needs to be connected first, it is suggested that the Reconnect at logon option is left unticked.
  7. Tick the Connect using different credentials option and click Finish.
  8. Windows will attempt to connect to the location and will request a username and password.
  9. Enter the username as ds\\[your University username\] e.g. ds\mdmmsbf9
  10. Enter your University password and click Ok.
  11. Connection to the p drive or shared drive should be made.

Connection to a shared area/Pdrive using a wired campus connection:

  1. Navigate to start menu / computer.
  2. On the menu bar select Map network drive.
  3. Select a drive letter from the drop down menu.
    1. For your p drive, select the letter P from the drop-down menu.
    2. For shared areas it is suggested that the chosen letter is towards the end of the alphabet.
  4. In the folder input box, enter the server name that you wish to connect to.
    1. For your p drive, enter your p drive server address. To determine what your P-drive server address is, log in to the IT account manager with your username and password ([www.itservices.manchester.ac.uk/itaccountmanager-http://www.itservices.manchester.ac.uk/itaccountmanager]). Click on the summary tab, and your p drive location will be displayed.
    2. For a shared area, enter the server name and path as appropriate. For example, if you wish to connect to a location at \\uk-ac-man-ss3\Vol6\Test, you will need to enter \\ss3.ds.man.ac.uk\Vol6\Test
  5. Tick the Reconnect at logon box if you wish to automatically connect to this drive every time Windows starts.
  6. Tick the Connect using different credentials option and click Finish.
  7. Windows will attempt to connect to the location and will request a username and password.
  8. Enter the username as ds\\[your University username\] e.g. ds\mdmmsbf9
  9. Enter your University password and click Ok.
  10. Connection to the p drive or shared drive should be made.

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